Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay, customers will be notified by email.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- International Shipping: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
3. Shipping Locations
We ship to most domestic and international destinations.
Some remote or restricted locations may not be eligible for delivery.
4. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.
Tracking information may take up to 24–48 hours to become available.
5. Customs, Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
6. Delays, Lost, or Damaged Shipments
- Delayed shipments: If your order has not arrived within the estimated delivery timeframe, please contact customer support.
- Lost shipments: We are not responsible for packages marked as delivered by the shipping carrier.
- Damaged items: If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and packaging.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses.
8. Contact Information
For questions regarding shipping, please contact our customer support team through the contact page on our website.